You have decided to upgrade your small to midsize business (SMB) to a business Voice-over-IP (VoIP) service but you're wondering where to start. There are a bunch of amazing business VoIP systems out there, but each one has a different set of features and a different pricing structure so choosing can be difficult. Fonality is our Editors' Choice for business users, but that doesn't mean you should automatically run to their website to buy it. In fact, systems such as RingCentral offer voicemail transcription which Fonality only offers at the highest price tier. So you've got to do your homework to make sure the VoIP service you choose is the right one for your particular business..